Usually if you see an order confirmation number after clicking "Secure Checkout" that means payment went through and the order will be shipped out in 24-48 hours. If you think there was an error please call our toll free 1-800-4900365 to make sure the order is okay.
Articles in this section
- Can I place order over the telephone?
- Which credit cards do you accept?
- I placed order online, did my order go through?
- Why was my card declined?
- My card company said nothing came through to them, and you're saying it got declined. How did it get declined, if my card company doesn't show a charge coming through?
- My credit card company said the problem is on your end, so why didn't my payment go through?
- My credit card company will not approve an international payment, so how can I order from you?
- Your checkout page says my card might charge me a transaction fee, how much are they going to charge me?
- I placed order and screen went gray with message saying don't click again until my order processed, but my screen never changed, did my order go through?
- I'm trying to place an order on your website, how can I get the returning customer discount?